Effective Date: December 2025

Storybook Streams (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the “Platform”).

1. Information We Collect

We collect the following personal data from users:

• Personal Identifiers: Name, email address, phone number, and location.
• Usage Data: Device information, IP address, media playback activity, and interaction logs.
• Payment Confirmation Data: We do not store or process payment methods directly. All transactions are handled securely through third-party services (Apple Pay, Google Pay), from which we receive only the payment confirmation and reference ID for record-keeping.

2. How We Collect Your Information

We collect data through:

• Account registration forms on the mobile app.
• Cookies and similar tracking technologies, for performance analytics and media tracking.
• Third-party services, such as analytics providers and payment processors.

3. How We Use Your Information

Your information is used for the following purposes:

• Account creation and authentication
• Customer support and troubleshooting
• Service improvement and analytics
• Marketing communications (if consent is provided)
• Transaction history tracking

4. Third-Party Sharing

We may share your data with trusted third parties for the following purposes:

• Payment Processing: Apple Pay and Google Pay
• Analytics and Reporting: To help us improve our platform experience
• Advertising Partners (if implemented in future updates, with notice and consent)

All third parties are required to adhere to strict data privacy and protection standards.

5. Cookies and Tracking Technologies

We use basic cookies and device identifiers to:

• Track media playback (for reporting and analytics)
• Monitor basic usage patterns
• Support functionality and performance

Upon registration or first use, you will be presented with a cookie consent notice, and your continued use indicates agreement to our use of cookies.

6. Children’s Privacy

Storybook Streams is designed for families and educators. While our content is child-friendly, the Platform is intended for use by parents, guardians, and educators over the age of 18. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us so we can delete the information.

7. Data Retention and Deletion

You may request to update or delete your account and data at any time through the app’s built-in account management settings.

• On submission, all personal data will be permanently deleted from our servers.
• If an active subscription exists, it will be canceled immediately, and confirmation will be provided.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and obtain a copy of your data
• Update or correct your information
• Request deletion of your account and personal data
• Withdraw consent for marketing communications

To exercise these rights, contact us at: [Insert your official contact email]

9. Security Measures

We implement appropriate technical and organizational safeguards to protect your data, including:

• Encrypted data transmission
• Secure server storage
• Access controls and audit logs

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Users will be notified of material changes via email or in-app notifications.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact:

Storybook Streams
P.O. Box 866
Townsend, MA 01469

support@storybookstreams.com